Humane Society for Greater Nashua – Nashua, NH 03064

Description.  The Receptionist receives, directs and relays telephone messages to appropriate departments and staff.  He/she is responsible for providing secretarial, clerical and administrative support in order to ensure that Humane Society services are provided in an effective and efficient manner. This includes managing routine duties as well as special projects.

Report to Director of Administration

Hours Part-time 30 hours per week. This position may require occasional nights or weekends.

Responsibilities The Receptionist is responsible and accountable for customer service at the shelter including:

  • Assisting customers in person, by phone, and by email
  • Booking all appointments for shelter activities including animal releases, treatment appointments, etc
  • Assist with animal surrender scheduling process
  • Using the cash draw and data terminal to complete transactions
  • Entering customer and animal information into PetPoint
  • Supporting the administrative needs of other shelter staff
  • Accept, receipt and acknowledge customer donations

Skills, Abilities and Experience

  • Strong written and oral communication skills
  • Ability to work courteously and cooperatively with volunteers, staff, and the public
  • Strong interpersonal skills – outgoing, patient, professional, and able to get along well with variety of people
  • Ability to meet deadlines
  • Proficiency in Microsoft Windows and Office applications, especially Word, Excel, and Outlook; Comfortable learning and using online information systems
  • Outstanding organizational and clerical skills
  • Strong data entry skills both in quantity and quality of work
  • Flexible and enjoys handling a variety of tasks
  • Demonstrate compassion for people under stressful circumstances

Educational Experience

  • High School Diploma or GED

Working Environment

  • Multiple distractions and tasks, crisis situations, diverse personalities and work styles.

If interested please email a copy of your resume to Becky@hsfn.org

Your Donation Matters

We are engaged in rescues and providing care to over 2,500 animals annually, but we can't do it alone. Donations help assure we have a safe and healthy place for stray, unwanted and rescued animals and help us get them well and adopted. Please consider making a gift, thank you.

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